MEMBER NEWS - 03.03.2016

The Norwegian Consumer Council has found that users of the dating app Tinder are being asked to give away control of their pictures, videos and chat logs forever. On top of that, Tinder can change its terms at any time without notifying users.

The dating app’s terms and conditions are in breach of Norwegian and European law, according to the Norwegian Consumer Council.

‘’Sadly, the terms of the company are a good example of the unfair terms consumers are confronted with in the digital world. Not only do such terms disrespect Tinder’s users, they also breach the Norwegian Marketing Act, the EU Unfair Contract Terms Directive and the EU Data Protection Directive’’ says Finn Myrstad, Director of Digital Policy at the Norwegian Consumer Council.

The Norwegian Consumer Council is filing a formal complaint with the Norwegian Consumer Ombudsman and is calling for an assessment of the legality of Tinder’s terms.

This is the third story that the Norwegian Consumer Council has published on mobile applications that breach consumer rights. Its stories on the dating app Happn and on health and fitness apps have generated significant media attention and have resulted in some apps announcing publicly that they are going to change their terms.

These stories are part of the #appfail campaign which was put together by the Norwegian Consumer Council with the aim of getting apps to respect data privacy.

By clicking on the button below, consumers raise their voices against apps abusing basic consumer rights.

Watch the hidden camera video «Apps can sell your pictures #appfail».