Milan expo 2015 guide

Are you travelling to Milan expo 2015? Altroconsumo has put together a handy guide (also available in English) which provides insights into your consumer rights related to traveling, accommodation, shopping and much more.

Some of the questions the guide addresses:

  • My flight arrived 2 hours late. Do I have the right to a refund?
  • I have bought a ticket for the Rome-Milan train. If I decide not to travel, do I have the right to a ticket refund?
  • What taxi fares are to be expected in Milan?
  • The house I rented through Airbnb didn't live up to my expectations. Who can help me with this issue?
  • Are there any rules for sales promotions?
  • Which payment cards can I use in Milan?