Deco

About


DECO, the Portuguese Association for Consumer Protection, is an independent non-profit association with charity status. It is the largest consumer association in Portugal and has been afforded the status of 'public utility'.

Its main activities are: consumer information, which it does by publishing test magazines and other publications such as guides and brochures of interest to consumers; consumer advice and support; alternative dispute resolution; consumer education in schools; professional training in consumer law; consumer representation and advocacy and lobbying.

It is comprised of a nationwide network of six regional offices.

Success Stories

The single most important consumer success in Portugal was the creation of the first national law for consumer protection. Until 1981, Portugal did not have a specific law for consumer protection.

Facts

  • Founded in 1974
  • BEUC member since 1978
  • 83 staff
  • Members in 2013: 410,000
  • Consumers advised last year: 434,840 contacts

www.deco.proteste.pt

Contact Card

DECO - Associação Portuguesa para a Defesa do Consumidor
Full Member
rua Artilharia Um, 79-4
PT - 1269-160 Lisboa

www.deco.proteste.pt

www.twitter.com/decoproteste

Secretário General Jorge Morgado
Phone: +351 213 710 200
E-mail: jmorgado@deco.pt