Discover our flagship campaign webpages
From financial mis-selling scandals to cheat devices installed in diesel cars, consumers across the EU sometimes fall victim to products or services that cause them harm. But they usually have very little chance to get compensation in court.
BEUC is calling for a collective redress system that allows all EU consumers to access collective redress.
Antibiotic resistance is a major public health concern in Europe. It is estimated that at least 25,000 people die every year because they are infected by bacteria that can no longer be killed by antibiotics.
If we want antibiotics to work, their use must be curbed, including in farming. A pending EU law could make this a reality.
1 in 3 children in Europe is either overweight or obese. That is the alarming conclusion from the World Health Organization (WHO). Their research shows that this ‘epidemic’ is directly linked to the marketing of unhealthy food and drinks. American experts rightfully qualify this technique “pervasive, powerful, and pernicious”.
On 18 September 2015, the US Environment Protection Agency (EPA) announced that Volkswagen had confessed to using so-called ‘defeat device’ software in a number of vehicles in order to meet US air pollutant emissions standards. It soon became clear that the scale of the issue is global, with 11 million cars affected, including 8 million vehicles in Europe.
To provide you with the latest information on the emissions scandal, BEUC has composed this dedicated webpage as well as a Q&A, emphasising – amongst others – how European consumers are affected and what their rights are.
Because we believe consumers should be able to trust their meat, we launched a campaign in September 2014.
Existing fuel consumption test procedures allow car manufacturers to manipulate results. This is in turn used for fuel consumption claims which mislead consumers as to the true fuel consumption levels of their car. The consequence is paying more for fuel costs than reasonably expected.
As part of the solution we are campaigning to speed up the process of adopting a new and more appropriate test.
Some products fail long before we expect them to. This might be due to a lack of durable build products. Such practices lead to financial harm for consumers and put increasing pressure on natural resources.
Furthermore, consumers then often face difficulties using their legal guarantee rights.
As part of our campaign, we held a public conference where we discussed the causes and detriments of planned obsolescence as well as solutions for making our products more durable.