Today BEUC and nine of its members filed a complaint with the European Commission and consumer authorities against Instagram, YouTube, TikTok and Twitter for facilitating the misleading promotion of crypto assets.

To tackle the underperformance of financial markets for consumers, the European Commission has proposed a partial ban on inducements to financial advisors in its Retail Investment Strategy (RIS) published today, by preventing financial retailers from charging consumers for advice where none was given.

The European Commission today published a proposal to improve customs controls. This could help tackle the many challenges authorities face in checking the surge in e-commerce parcels entering the EU for dangerous or non-compliant products. While consumers expect and may think all imports are safe and comply with EU standards, the reality is more complicated.