Latvijas Patērētāju interešu aizstāvības asociācija - LPIAA


With the emergence of the market economy, a new civil society movement of consumer protection appeared in Latvia. In 1999, non-governmental consumer organisations joined to form the Latvian Association for Consumer Protection (LAPP, PIAA in Latvian) to strengthen the non-governmental consumer movement and coordinate a network of protective NGOs in Latvia.Consumer protection within the European Union is one of PIAA’s key policies. The Association works closely with its extensive network of member organisations across the country to represent the consumers. Its 10 members include independent legal entities, who mainly deal with consumer complaints and the influencing of legislation.

Success Stories

  • Consumer awareness and education campaigns across the country, with the support of 10 regional branches
  • Stakeholder in national and international groups
  • Participation in a European Commission project establishing common principles on energy efficiency: “Promoting vulnerable consumers’ knowledge and information of Energy Efficiency”


  • Founded in 1999
  • A BEUC member since 2002
  • 4 staff
  • Most important consumer success: 
  • Consumers advised last year: 3,600

Contact Card

Latvian National Association for Consumer Protection - PIAA
Full Member
Brivibas Str. 55-432
LV - 1519 Riga

Baiba Miltovica
Phone: +371 672 96884