Organización de consumidores y usuarios – OCU


First established in 1975, OCU is the oldest consumer organisation in Spain. It now has more than 300,000 members who have access to a range of general publications and issue-specific magazines on health and personal finances. OCU also provides personalised advice services and carries out advocacy actions to further the interests of all consumers at the national, European and global levels. 

Success Stories

Adoption of the first consumer Protection Act in 1984 after the Colza Oil case: the first collective action carried out by consumers in Spain.


  • Founded in 1975
  • A BEUC member since 1978
  • Staff in 2018: 218
  • Members in 2018: 243,210
  • Consumers advised in 2019: 723,453

Contact Card

Organizacion de Consumidores y Usuarios - OCU
Full Member
C/ Albarracín, 21
ES - 28037 Madrid

Ileana Izverniceanu
Phone: +34 917 226 061