Altroconsumo’s experience of collective redress

If the market is the carrot, then group actions are the stick. The creation of an EU-wide collective redress procedure is currently being hotly debated in Brussels. In Italy meanwhile, the Italian consumer group Altroconsumo has used this stick 14 times...

/ September 14, 2018

E-health: your every personal detail online

New technologies have flooded our lives: many day-to-day products and activities now begin with the prefixes i-, e-, cyber-, info-, techno-, m-, net-, tele-, and the list goes on. It’s easy to get lost in this carrousel of innovation! Digitalisation...

/ June 29, 2018

US-style litigation culture? Only if you like alternative facts!

  The howls of protest from business groups could be heard across Europe. On 11 April, the Commission proposed to make collective compensation claims possible when large numbers of consumers have been harmed by the same trader. Cue uproar and...

Alcohol information: label vs. screen?

Modern life is increasingly hectic. Between work or studies, family responsibilities and everything in between, consumers can feel increasingly time-strapped. The majority do not spend any more time than they have to at the supermarket. At the same time, consumers...

/ May 15, 2018

Electric cars: game changers for tomorrow’s energy offers

“Car biz is hell” Tesla CEO Elon Musk recently said in a twitter exchange. Media eagerly reported that the electric car pioneer is sleeping at Tesla’s factory, to remedy production delays on its latest model. But production delays are just...

and / May 8, 2018

Collective redress for European consumers – yes, we can

I was sitting back in a train from Strasbourg to Brussels in early spring 1998. Looking at the landscape in a train often gives you the distance you need to analyse something happening in your life. I was a young...

/ April 16, 2018

Play it again, Siri – what Apple’s acquisition of Shazam could mean to consumers

It’s Sunday afternoon and it’s raining outside. You want to relax at home watching a classic, and you go for Quentin Tarantino’s Kill Bill. In one scene there’s a song you fall in love with, so you quickly grab your...

/ April 12, 2018

Green your spring cleaning: 5 reasons to choose EU Ecolabel detergents

It’s spring time! As flowers bud and birds chirp after the (long) winter break, you might want to make your home tidy and shiny. Why not go green for this spring cleaning? We use washing liquids, laundry powders, multi-purpose cleaners...

/ March 21, 2018

How Google is eroding consumers’ freedom to choose

Google hit the headlines last year when the European Commission fined the tech giant €2.42 billion for breaching EU antitrust rules. It has been argued the European Commission has over-stepped the line here. After all, if people like and use...

/ March 14, 2018

When medicines cost an arm and a leg. And an eye

Last week, a pharmaceutical company was accused of intentionally inflating the price of one of its medicines by 2,000%[1]. Does this kind of news seem like déjà vu? Most probably, because escalating medicine prices are getting more and more coverage....

/ February 8, 2018