Last week, US and EU consumer groups joined in the Transatlantic Consumer Dialogue met in Washington DC for their annual meeting. In this guest blog, Susan Grant, Director of Consumer Protection and Privacy, Consumer Federation of America, shares her impressions.

Though consumer advocates have made much progress in advancing our perspectives on trade, we still have more to do. This became clear as we listened to Ambassador Stuart Eizenstat’s remarks during the final session of this year’s TACD meeting on “Re-thinking trade policies: a consumer agenda for trade”. Ambassador Eizenstat, now at a law firm and President Emeritus of the Trans-Atlantic Business Council, has had a distinguished career in U.S. government as an Ambassador to the EU and serving in many other positions, including Undersecretary of State for Economic, Business and Agricultural Affairs during the Clinton Administration. In that capacity, he supported the creation of the TACD, for which we are appreciative.

We have never said that we opposed trade agreements. In the TACD’s many letters and detailed policy statements on the Transatlantic Trade and Investment Partnership (TTIP), we have made concrete and constructive suggestions for how to improve both the process and the outcome of the negotiations.

But, claiming to be the “father” of the TACD, he angrily scolded us as if we were naughty children. He said that it was inexcusable that the TACD and major consumer organisations such as mine were anti-trade and accused us of being in the same camp as President Trump on trade issues. This naturally elicited cries of astonishment from the audience. Though Ambassador Eizenstat said that he had read our papers on trade, apparently he did not understand them. We have never said that we opposed trade agreements. In the TACD’s many letters and detailed policy statements on the Transatlantic Trade and Investment Partnership (TTIP), we have made concrete and constructive suggestions for how to improve both the process and the outcome of the negotiations. TACD-new-vision-2

Ambassador Eizenstat also rolled out the tired claim that trade agreements are good for consumers because they will result in more choices and lower prices. Putting aside the question of whether that’s always true, the point is that those are not consumers’ only, or even main concerns. For instance, as studies have shown, they highly value their privacy and don’t necessarily want to give it up in exchange for lower prices or “free services.” We were, and remain, very concerned that the provisions in TTIP concerning data flows might “trump,” if I may use that word, EU data protections.

Consumers want safe products. They want sustainable products. They want good quality at reasonable prices. They want to be able to use products and services without unfair restrictions. They want good customer service and easy means of redress if they are wronged. They want their regulators and elected officials to be able to respond quickly and appropriately to problems in the marketplace and new consumer protection issues. Trade agreements don’t promise these things and can even threaten them.

What we do oppose are trade agreements that would lower or freeze consumer protections, prevent consumers from exercising their rights, tie the hands of regulators and legislators, and give companies special privileges to challenge consumer protections that impact their bottom lines.

What we do oppose are trade agreements that would lower or freeze consumer protections, prevent consumers from exercising their rights, tie the hands of regulators and legislators, and give companies special privileges to challenge consumer protections that impact their bottom lines (at least Ambassador Eizenstat seemed willing to throw out ISDS and similar mechanisms). The TACD has a new vision for how the global economy can benefit consumers. We hope that Ambassador Eizenstat will embrace it and help us promote it to policy makers and businesses.

Posted by Susan Grant