Financial guidance: the missing tool!

When you’re sick, you go to see a doctor. They usually provide a medical diagnosis and a resulting course of action. It’s the same for legal situations, where you go see your lawyer or notary. But who do you consult...

/ June 13, 2017

Consumer rights in trade agreements: a missing element?

In the past years, consumer organisations have worked intensively on the EU’s trade agreements with the US (TTIP) and Canada (CETA). We’ve stressed the advantages and challenges of these agreements and demanded that consumers benefit from them. For better or...

/ June 7, 2017

Me, myself and I(nsurance)

“I have lost 10 kilos over the last year”, an energetic insurance lobbyist told me last week. He told me that his smart watch had registered all the calories he had managed to shed. “Don’t I deserve a cut in...

/ May 31, 2017

Mhealth – opportunities and privacy risks

Out of the apps on your phone, how many of them are about health, fitness or lifestyle? Quite a few probably. Mobile health (mHealth) is trendy. It has the potential to transform the way healthcare is delivered because it allows...

/ May 10, 2017

Making clean cars work for consumers in the 2020s

In the next decade, the automotive sector has a huge chance to rid itself of its bad-boy-Dieselgate tag and clean up the cars of the future. This means an investment in technologies that will cut emissions and the cost of...

and / May 5, 2017

Playing with consumers’ health: game over?

When you can’t access a drug treatment because of its price, you’ve probably run out of options. This is what happened some years ago to some patients affected by a severe eye disease [1]. They were denied treatment due to...

/ May 3, 2017

Air passenger rights have not taken off

We don’t know if readers are among the 25% air passengers who have experienced flight delays, but they very well could be because that is a shockingly high percentage. We have released an international survey together with 7 other consumer...

and / April 28, 2017

The difference between a Stradivarius violin and your electric toothbrush

Antonio Stradivari was an Italian genius who created over 1,000 musical instruments of the finest quality. Several hundred of his famous violins survived the past 350 years through turbulent times, and their sound still rejoices us today. Their owners would...

/ April 12, 2017

Changing the way we consume electricity

Until now, people consumed whatever electricity they needed and then received a bill for it. Apart from the bill, there was little way of them knowing what their consumption actually was. Now however, new technology and gadgets are hitting the...

/ April 7, 2017

EU-US consumer groups want to change trade deals: split ‘tariffs’ from ‘rules’

If you work in policy communications, you’ll be familiar with the amount of technical terms and acronyms that come with conferences full of experts. You’ll know how difficult it can be to make things understandable and to cut out the...

/ April 5, 2017