Want to go green while on holiday? Here are 5 reasons to stay in a sustainable hotel
Now that summertime is officially here, you might be in a holiday mood. But not a day goes by without the environmental crisis making the headlines, and tourism is known to add fuel to the fire, putting pressure on scarce...
Time’s up for harmful flame retardants in TV screens
Did you know that your furniture, clothes and electronic devices can contain harmful chemicals? The most common ones are halogenated flame retardants. The good news is that plastic in TV screens will be free of them thanks to new Ecodesign...
Taking on the bank – Lessons from using, not abusing, our group action system.
After four years, countless hours and 1.42 million euros spent, we won the biggest group action suit in the history of our country against Norway’s biggest bank. The cheers were many, but so were the lessons. Background In 2015, The...
3 conditions to make charging an electric car convenient
Electric cars must be easy to charge, if they are to move away from the sidelines and into the mainstream.
To truly debate Europe’s value, focus on what it has done, does and should do for people
We are a mere 3 weeks from European Parliament elections. And times are intense. Media coverage is filled with debates about Brexit, the rise of populism and Euroscepticism. It is precisely about that I worry. There seems to be very...
Behind the frosty glass: the EU’s Unfair Contract Terms Directive as a tool for justice in the modern financial sector
An EU directive about what is an unfair contract term is proving really helpful when it comes to protecting consumers in finance.
In no man’s land: consumers in the copyright debate
Consumers love sharing content online. Over the last decade, the rise of Facebook, Vimeo or Twitter transformed the Internet into a place where consumers can express themselves and where they can easily share their creations with their friends and family....
Food labels: Time to show their true colours
We live in an increasingly busy world with many demands on our time. One place where we generally don’t want to linger any more than is necessary is the supermarket. At the same time, when consumers go shopping they are...
A law allowing consumer compensation that Portugal can be proud of
Imagine this: your telecom company charged you more than it ought to, or you bought a car and the company misled you and you suffered damages. Or your personal data was sold, without your knowledge or consent, to a third...
Improving safety checks for some, but not all, consumer products flies in the face of reason
When we purchase new toys, clothes or electronics, we expect these to be safe. This is where ‘market surveillance’ comes into play: our authorities making sure products conform to our laws through controls and inspections. And as we are in...