STEP - A Horizon2020 project to tackle energy poverty in nine EU countries underway

BEUC NEWS - 17.9.2019

As many as 50 million people in the EU are unable to warm or cool their homes adequately, which has effects on their health and well-being. As a partial response to this enormous problem, the (STEP) project is now underway to help consumers at risk of energy poverty.


Consumer organisations in nine EU countries are teaming up with existing local frontline worker organisations (associations which provide advice to vulnerable people) to help consumers who are struggling to pay their energy bills. The advice people will receive will range from tricks on energy efficiency at home to providing information about where to get grants to install insulation.

The project’s methodology might be highly replicable in other EU countries. All the training material used during the project will be available in English and the other languages of countries participating in the project. These languages are Bulgarian, Czech, Greek, Latvian, Lithuanian, Polish, Portuguese and Slovak. There will also be reports on the definitions of energy poverty, on existing support schemes in the participating countries and on what the project has achieved.

The project is due to last 2.5 years.

To stay up to date on the latest results and find out what the project participants are up to, click through to the and !