Which? warns over illegal online sales of Euro 2016 tickets

10-06-2016

MEMBER NEWS - 10.06.2016

Which?, our British member has revealed that unofficial websites claim to sell Euro 2016 tickets, in breach of ticket restrictions and consumer law, leaving fans at risk of being disappointed and turned away from the ground.

 

With the Euro 2016 starting today, consumers should be informed that UEFA’s terms and conditions state very clearly that tickets cannot be resold except through their official resale site and that consumers must bring photo ID to gain entry to the stadium.

Consumers who buy tickets sold in someone else’s name are therefore running a substantial risk of parting with significant sums of money only to be turned away at the gate, warns Which?.

As part of its investigation, the British consumer watchdog contacted several websites such as www.gettickets.co, www.atstickets.com and www.europeanchampionshipstickets.com to inquire the reason why they are selling unauthorised tickets, but they received no answer.

Other consumer organisations, members of BEUC, such as Test-Achats (in Belgium) and OCU (in Spain) have also warned consumers about the risks of purchasing Euro 2016 tickets from unauthorised websites.

For more on the Which? Euro 2016 investigation click here.