The European Consumer Organisation
Bureau Européen des Unions de Consommateurs
Do you have a question or complaint about your consumer rights?
BEUC represents its member organisations at a political and legislative level and therefore does not deal with individual consumer complaints. We encourage you to get in touch with our member organisation in your country of residence, particularly if the problem you are encountering is limited to your country. You can find their contact details on our website here: http://www.beuc.eu/beuc-network/members
Here you can check your rights in case of flight delay/cancellation