Unfair commercial practices
The European Commission recently reported on the implementation of the 2005 Unfair Commercial Practices Directive. This horizontal Directive is a crucial one as it aims to protect consumers against all sorts of unfair and misleading business practices. A legal review is not envisaged, but an update of the Commission’s guidelines on how to interpret and apply the law is expected in 2014. Clearly, better enforcement of this EU law is needed and BEUC will therefore continue to provide input on the update of the Guidelines and help co-ordinate enforcement activities at national level.