Consumer Champion - a capacity building programme for Consumer Professionals

BEUC, together with its partners SIVECO and Dara Creative are running the European Commission project on capacity building for consumer professionals called Consumer Champion.

The objective of the programme is to build up both the capacity and effectiveness of the European consumer movement in Central, Eastern and South Eastern European countries. These are pursued while providing the resources and tools for consumer professionals to network and share knowledge, expertise and best practices. Appropriately, the guiding motto is “Learn. Share. Succeed”.

Five different activities are developed within the programme, namely:

  • an internet –based networking platform
  • e-learning modules
  • teaching courses given in Brussels
  • local courses
  • expert courses.

More information is available on the website:

Consumer Justice Enforcement Forum (CoJEF)

CoJEF aims to improve enforcement of EU and national consumer laws by enhancing networking and training among consumer organisations. The central task of the project is to enable consumer groups to enforce existing consumer rights and laws more effectively throughout the European Union.

This is achieved by exchanging best practices, sharing case study experience and training consumer organisation lawyers. Exploring opportunities for cooperation between consumer organisations, public authorities and other actors is another central thrust of the project.

CoJEF – whose activities are partly financed by the EU budget – started on March 1, 2014 and is due to run for two years. Interpersonal meetings, policy debating and the creation of an online knowledge base are among the project’s activities.

Find out more about CoJEF’s project partners, activities and results at:

Ecodesign & Energy Label

The EU’s Ecodesign and energy labelling rules set energy performance, environmental impact and information requirements.

They can deliver major benefits for consumers and the environment. These benefits can be counted in terms of minimising the environmental impact of products, decreasing running costs for European households and improving the overall quality of products. 

BEUC, together with our sister organisation ANEC, ensures the consumer voice is heard when Ecodesign criteria are established. We do this as member of the Consultation Forum which advices the European Commission.

As implementing the Ecodesign Framework Directive on specific product groups entails highly technical discussions, the Öko-Institut (the Institute for Applied Ecology) provides us with technical expertise tailor-made to consumer interests.