Making ‘open trade’ and the global market work for EU consumers

“Open trade must go hand in hand with open policy making,” Jean-Claude Juncker said in his annual State of the Union speech last week. With this statement he kicked-off changes in the way the European Commission conducts trade negotiations. His...

and / September 20, 2017
Three white chicken eggs

What the fipronil egg crisis tells us about the pitfalls of open markets

Looking back at the summer of 2017, two things people will probably remember are the summer hit Despacito and the egg crisis. When it comes to the eggs the short version goes like this: In July, Belgian authorities alerted their...

/ September 12, 2017
Businessman using mobile phone at train station

Roaming done. International calls next

Since 15 June, roaming fees in the EU are part of history. That is undoubtedly great news for consumers and a big step towards the creation of a single market for telecom services. But it has also created a terrible...

/ August 28, 2017
UK EU Flag Jigsaw Puzzle - XXXXL Backgrounds European Undion

Why cooperation should be the Brexit-buzzword

The European Union counts more than 30 agencies. Scattered throughout the EU – in Heraklion, Valenciennes, London or Bilbao – they perform specific tasks to help the EU implement its policies and prepare its decision-making. The agencies deal with cyber...

/ June 16, 2017
Decision at a wall - Spend or Save

Financial guidance: the missing tool!

When you’re sick, you go to see a doctor. They usually provide a medical diagnosis and a resulting course of action. It’s the same for legal situations, where you go see your lawyer or notary. But who do you consult...

/ June 13, 2017
Lost at sea

Consumer rights in trade agreements: a missing element?

In the past years, consumer organisations have worked intensively on the EU’s trade agreements with the US (TTIP) and Canada (CETA). We’ve stressed the advantages and challenges of these agreements and demanded that consumers benefit from them. For better or...

/ June 7, 2017
Health data

Me, myself and I(nsurance)

“I have lost 10 kilos over the last year”, an energetic insurance lobbyist told me last week. He told me that his smart watch had registered all the calories he had managed to shed. “Don’t I deserve a cut in...

/ May 31, 2017
woman sitting on the sofa and holding a phone with app for health card monitoring

Mhealth – opportunities and privacy risks

Out of the apps on your phone, how many of them are about health, fitness or lifestyle? Quite a few probably. Mobile health (mHealth) is trendy. It has the potential to transform the way healthcare is delivered because it allows...

/ May 10, 2017
Nice, France - August 18, 2010: Electric car charging from a urban charging station on the streets of Nice, French Riviera.

Making clean cars work for consumers in the 2020s

In the next decade, the automotive sector has a huge chance to rid itself of its bad-boy-Dieselgate tag and clean up the cars of the future. This means an investment in technologies that will cut emissions and the cost of...

and / May 5, 2017
Doctor examining patient's eye.

Playing with consumers’ health: game over?

When you can’t access a drug treatment because of its price, you’ve probably run out of options. This is what happened some years ago to some patients affected by a severe eye disease [1]. They were denied treatment due to...

/ May 3, 2017