Month: April 2017

Air passengers

Air passenger rights have not taken off

We don’t know if readers are among the 25% air passengers who have experienced flight delays, but they very well could be because that is a shockingly high percentage. We have released an international survey together with 7 other consumer...

and / April 28, 2017
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The difference between a Stradivarius violin and your electric toothbrush

Antonio Stradivari was an Italian genius who created over 1,000 musical instruments of the finest quality. Several hundred of his famous violins survived the past 350 years through turbulent times, and their sound still rejoices us today. Their owners would...

/ April 12, 2017
Smart home_Long landscape

Changing the way we consume electricity

Until now, people consumed whatever electricity they needed and then received a bill for it. Apart from the bill, there was little way of them knowing what their consumption actually was. Now however, new technology and gadgets are hitting the...

/ April 7, 2017
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EU-US consumer groups want to change trade deals: split ‘tariffs’ from ‘rules’

If you work in policy communications, you’ll be familiar with the amount of technical terms and acronyms that come with conferences full of experts. You’ll know how difficult it can be to make things understandable and to cut out the...

/ April 5, 2017