Letter Airline Ticket Surcharges - Letter to European Low Fares Airline Association 23.04.2013 - PDF Document - 219.9 KB Transport and passenger rights Available in English
Letter Airline Ticket Surcharges - Letter to Association of European Airlines 15.04.2013 - PDF Document - 232.37 KB Transport and passenger rights Available in English
Letter Licensing for European Dialogue - Letter to Commissioner Barnier 27.02.2013 - PDF Document - 119.75 KB Copyright Available in English
Letter Unfair contract terms in passenger contracts - Open letter to International Air Transport Association (IATA) 06.02.2013 - PDF Document - 219.15 KB Unfair commercial practices Transport and passenger rights Unfair contract terms Available in English