Sustainability

Latest News

Press release
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Following a complaint by BEUC, the European Consumer Organisation, 21 major airlines have committed to stop using claims that mislead consumers about the real impact of flying on the environment. This was announced by the European Commission today, concluding a 1.5-year investigation by national consumer authorities.
BEUC launched the action in June 2023 with 23 of its member organisations and kept monitoring the market since then. An evaluation two years on, in June 2025, showed that airlines’ greenwashing was still rife despite some improvements
Position paper
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People have been locked into an energy and transport system fundamentally based on (imported) fossil fuels. This has a negative impact on the planet, our health, wallets, and geopolitical security. Change is afoot to decarbonise our economy, influenced by clear EU policies in energy, product design, and the automotive sector. BEUC research has consistently shown that electrification in many consumer areas – cars, cooling, heating – is the most affordable option.
Position paper
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To make a well-informed choice when buying a car (new or second-hand), consumers need clear and accurate information about a car’s real-world fuel or electricity consumption, its overall environmental impact or incentives available in their country. With many new models and powertrains available along with evolving purchase habits, current EU rules adopted in 1999 and are now completely outdated.
Reports
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This study explores the total cost of ownership (TCO) of electric, petrol, diesel, and hybrid passenger cars, building on previous ERM analysis performed in 2021. This study quantifies the cost to the consumer of electric and petrol cars, for first- to third-hand buyers. This study considers the average cost of ownership of a vehicle in the EU, accounting for vehicle leasing costs and fuel/electricity prices, whilst excluding maintenance, insurance, and country-specific taxes and subsidies. The results of this study show that battery electric vehicles (BEVs) are already the lowest cost option for used vehicle buyers and will be the most economical for new buyers of medium cars from 2026 onwards.
Position paper
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Many consumers do not buy new cars. Due to skyrocketing new car prices over the last few years, they now heavily rely on the second- and third-hand market. Second-hand battery electric vehicles (BEVs) are the best financial choice for consumers, brining between €262 and €849/year savings compared to a used
petrol car. But the supply of second-hand BEVs is still low. Hence, electrifying large corporate fleets (representing 60% of new car sales in Europe and with a first ownership period of around four years) can be a game changer to make the BEV transition faster and fairer for consumers.
Position paper
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A consumer-friendly charging ecosystem is a precondition to the mass adoption of battery electric vehicles (BEVs). A growing number of charging stations are popping up in our cities, in parking lots and along EU’s roads. Yet, frustrations are still there when it comes to knowing the price of your charging session in advance, trying to compare offers, juggling between payment methods and facing high prices in certain locations.

Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions