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How do European consumers experience the Single Market? Consumer Scoreboard 2025

Every two years, the EU Commission analyses consumer experience and behaviour in the Single Market. The latest edition – the 2025 Consumer Conditions...

Consumer policy Online platforms
Press release
Good steps in EU automotive plan undermined by diluting of CO2 targets

Today, the European Commission published its action plan for the automotive sector. The plan contains some good initiatives to ease consumer access to...

Sustainable mobility
Press release
Watering down of car CO2 targets will make electric cars more expensive and less accessible for consumers

Today, the European Commission buckled in the face of strong industry lobbying to water down 2025 CO2 targets, which will mean that electric cars will...

Sustainable mobility
Press release
Passenger rights under threat: Member States must urgently fix EU proposals

As negotiations on the reform of passenger rights move full steam ahead, BEUC warns that this legislative train is dangerously off track. The...

Sustainable mobility Transport and passenger rights
News
Airlines greenwashing: what solutions?

If you’ve been browsing for plane tickets recently, you surely have come across a flurry of claims praising how sustainable flying is. “Compensate...

Unfair commercial practices Consumer information Enforcement
Topics
Ecodesign & Energy label
EU Ecolabel
European Green Deal
Sustainable mobility
e-commerce factsheet image
Factsheets
e-commerce: new challenges for the sustainable transition
- PDF Document - 141.68 KB

Product safety
Chemicals
EU Ecolabel
Ecodesign & Energy label
Legal guarantee rights
Online platforms
Consumers and trade
Customs
Available in English
Today, e-commerce is fully part of the consumer shopping experience, revolutionizing the way consumers and businesses interact and bringing them closer than ever. When purchasing online, EU consumers expect products and services to comply with EU law and adhere to fair trade practices, therefore they have a legitimate expectation of quality and durability.
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early rush hour scene with lens flares
Press release
Watering down of car CO2 targets will make electric cars more expensive and less accessible for consumers
- PDF Document - 91.96 KB

Sustainable mobility
Available in English
Today, the European Commission buckled in the face of strong industry lobbying to water down 2025 CO2 targets, which will mean that electric cars will be less available and affordable for consumers in the coming years. This is the main conclusion of the result of the Commission’s recent Automotive Strategic Dialogue, of which BEUC is a member.
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Consumers are increasingly willing to buy sustainable products, especially energy-efficient ones, in order to minimise their impact on the environment. All too often though, confusing information and a great variety of industry claims make this difficult. What makes it even more complicated is the lack of enough sustainable products in EU shops and that they are barely identifiable.

  • Improve the sustainability of products by reducing their impact on the environment
  • Give consumers the possibility to make informed and sustainable choices between different products using independent and verified labels (such as the Ecolabel). Unsustainable products to be taken off the market
  • Reduce the carbon footprint of transport in Europe while ensuring consumers benefit from improved information and cost reductions