International affairs

Latest News

Press releases
- PDF Document - 114.41 KB

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From 1 July 2026, all imported goods into the EU will face three-euro customs duties, ending the long-standing exemption for parcels worth under €150. BEUC, the European Consumer Organisation, welcomes the move to improve product safety but warns that consumers must not be hit with unexpected charges when their purchases are delivered.
Factsheets
- PDF Document - 613.27 KB

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Consumers shop online daily. The e-commerce business model has risen and so has the flow of non-compliant and
dangerous products entering the EU. With 15 million parcels arriving every single day, customs authorities are at the frontline of ensuring these goods comply with EU law. The EU took action in 2026 and decided to reform its Customs Union. This reform will better equip authorities and ensure that traders worldwide respect EU product safety, sustainability, and other key regulations.
Press releases
- PDF Document - 101.83 KB

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The EU has agreed on a customs reform that will help to stop the flood of unsafe products sold to Europeans from outside the EU. This deal is an important win for consumers, after years of testing by consumer groups of the BEUC network of dangerous toys, textiles, and other products sold on online marketplaces like Temu and Shein.
Tools
- PDF Document - 201.4 KB

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The Digital Trade Agreement (DTA) between the European Union and Korea marks a significant step in shaping consumer rights in the digital marketplace. This agreement addresses key issues such as online consumer protection, data privacy, product safety, and redress mechanisms, aiming to build stronger trust in cross-border digital trade. This paper summarises BEUC’s and Consumers Korea’s common position on the negotiated deal.

Our International Affairs team works to protect Europeans in a global market. 

EU consumer policy is decided through a clear legislative process. The bloc’s external relations with third countries can affect this process and the daily lives of consumers. We therefore follow these relations and urge international engagement to include civil society and be transparent. 

Practically this means we scrutinise EU trade negotiations, ranging from ‘bilateral’ ones (with Australia, for instance) to talks about global e-commerce happening at the World Trade Organization. We remind decision-makers that trade should benefit Europeans, without negatively impacting consumer-related regulations in the EU (whether data privacy, chemical laws, food safety, etc.). 

We also look at external policy beyond ‘trade’, such as dialogues between EU and third-country regulators. The EU-US cooperation agenda is an example of this. BEUC supports such exchanges if they are voluntary and used to improve EU decision-making, address common issues, or take joint actions. 

Finally, we flag consumer concerns to decision-makers: think about issues with sending or receiving parcels from the UK since its EU exit, or dangerous products that are marketed to Europeans from outside the EU. This means we keep an eye on other policy areas, such as customs.

To make an international impact, we work with US civil society through the Trans-Atlantic Consumer Dialogue (TACD), and the global Consumers International network of more than 200 organisations.