The European Consumer Organisation
Bureau Européen des Unions de Consommateurs
Do you have a question or complaint about your consumer rights?
BEUC represents its member organisations, national consumer groups, to the EU institutions. We therefore cannot process individual complaints. If you have a consumer problem within the country where you live, please contact one of our members for help. Should your query relate to a cross-border issue – say, you live in Bratislava and face a problem with a company based in Vienna – we urge you to contact the European Consumer Centre in your country.