The European Consumer Organisation

Europäischer Verbraucherverband

Bureau Européen des Unions de Consommateurs

Rue d'Arlon, 80 Bte 1
B - 1040 Bruxelles
Tel: +32 2 743 15 90

Who's who:
E-mail for press requests:

Do you have a question or complaint about your consumer rights?

BEUC represents its member organisations, national consumer groups, to the EU institutions. We therefore cannot process individual complaints. If you have a consumer problem within the country where you live, please for help. Should your query relate to a cross-border issue – say, you live in Bratislava and face a problem with a company based in Vienna – we urge you to contact the .