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The European Commission will publish tomorrow its proposal for a Digital Fairness Act (DFA), a long-awaited initiative to strengthen consumer protection against unfair commercial practices online. The European Consumer Organisation (BEUC) supports the proposal, which will introduce clearer guardrails.
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The European Consumer Organisation (BEUC) sets out its recommendations for consumer-centred digital trade rules, calling for stronger online consumer protection, GDPR-compliant data flows, cybersecurity by design, secure digital payments and effective cross-border enforcement.
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From 1 November 2026, the EU will introduce a two-euro handling fee on small parcels ordered from outside the Union. The European Consumer Organisation, BEUC, welcomes the measure as a crucial step to give customs authorities the means to improve safety checks on the flood of e commerce parcels entering Europe every day.
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The European Consumer Organisation (BEUC) is looking for an external consultant to strengthen its work relating to the enforcement of the Digital Markets Act (DMA) from a consumer perspective. The selected candidate will be an experienced competition lawyer or economist with proven knowledge of the Digital Markets Act and of digital markets.
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Today, the European Commission announced that Danone has agreed to change some of its labelling practices, the last company flagged in BEUC’s greenwashing complaint to do so. BEUC and its members denounced Coca-Cola, Nestlé and Danone in November 2023, with the support of Client Earth and ECOS, for including misleading recyclability claims in bottled water. Until now, only Coca-Cola and then Nestlé had committed to make changes.
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As smart glasses become increasingly available to consumers across Europe, concerns are growing about their impact on privacy, surveillance and fundamental rights. In a letter to Executive Vice-President Henna Virkkunen, Commissioner McGrath and the European Data Protection Board Chair, Anu Talus, BEUC warns that wearable devices equipped with hidden cameras and AI-powered features could normalise covert surveillance in everyday life. Consumer organisations are calling on the EU to assess the risks, strengthen safeguards, and ensure that innovation does not come at the expense of people's privacy, safety and control over their personal data.
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How can a closer EU-Canada relationship deliver for consumers? This Consumer Checklist from BEUC and the Consumers Council of Canada sets out priorities for stronger cooperation on safer products, affordable clean technologies, easier travel, cross-border payments, online consumer protection and the right to repair. This cooperation should be structured through an informal consumer dialogue between Canada and EU officials.
It also calls on the EU and Canada to preserve high food-safety standards, protect digital rights and data protection, support trustworthy AI, remove Investor-State Dispute Settlement from CETA, and ensure transparency and meaningful engagement with consumer organisations
It also calls on the EU and Canada to preserve high food-safety standards, protect digital rights and data protection, support trustworthy AI, remove Investor-State Dispute Settlement from CETA, and ensure transparency and meaningful engagement with consumer organisations
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Consumers need affordable and accessible healthy and sustainable plant-based foods. The European Commission's Protein Action Plan recognises the role of greater EU plant protein production in supporting a more resilient and sustainable food system but doesn't go far enough on human consumption and demand.