Letters

Joint statement by BEUC* and ECC-Net

European consumers deserve clear, enforceable and effective passenger rights. Any rollback would remove concrete protections from millions of Europeans and weaken citizens’ trust in the Union’s ability to deliver tangible rights. At a time when passengers still face frequent delays, cancellations, and complex, often ineffective complaint procedures, current discussions on the revision of the Air Passenger Rights Regulation are moving in this risky direction.

BEUC – The European Consumer Organisation, wrote to the European Commission to inform that, together
with 29 consumer organisations from 27 countries, we are filing complaints against Meta, TikTok, and Google with the European Commission and the competent Digital Services Coordinators, pursuant to Article 53 of EU Regulation 2022/2065 (the Digital Services Act- DSA).