16.06.2026 External alert to the CPC-Network and the European Commission about misleading environmental claims by ENGIE, TotalEnergies, ENI Plenitude and Shell Energy consumer rights Enforcement Letters Read more
15.06.2026 Consumer concerns on Digital Omnibus – preserve actual simplification for consumers Privacy and personal data protection Letters Read more
09.06.2026 Joint Statement on the Open Internet and IP Interconnection in the Digital Networks Act Telecommunications Letters Read more
Letters Unfair contract terms in passenger contracts - Open letter to International Air Transport Association (IATA) 06.02.2013 - PDF Document - 219.15 KB Unfair commercial practices Transport and passenger rights Unfair contract terms Available in English
Letters Draft Recommendation on electronic communications networks - Letter to EC Vice-President Kroes 10.01.2013 - PDF Document - 84.2 KB Telecommunications Available in English
Letters Consumers support early introduction of World Light Duty test procedure - Joint Letter to Commissioner Tajani by ANEC, BEUC and FIA Region I 13.12.2012 - PDF Document - 60.65 KB Sustainable mobility Available in English
Letters Intellectual Property Rights : consultation on civil enforcement - Letter to Mr. Jean Bergevin, Head of Unit/DG Markt 04.12.2012 - PDF Document - 69.6 KB Available in English
