16.06.2026 External alert to the CPC-Network and the European Commission about misleading environmental claims by ENGIE, TotalEnergies, ENI Plenitude and Shell Energy consumer rights Enforcement Letters Read more
15.06.2026 Consumer concerns on Digital Omnibus – preserve actual simplification for consumers Privacy and personal data protection Letters Read more
09.06.2026 Joint Statement on the Open Internet and IP Interconnection in the Digital Networks Act Telecommunications Letters Read more
Letters New test by European consumer organisations finds toxic substances in fast food packaging 08.03.2017 - PDF Document - 489.5 KB Chemicals Available in English
Letters Building a clean and competitive energy market that works for all consumers 22.02.2017 - PDF Document - 243.02 KB Energy markets Available in English
Letters Consumer Protection Cooperation (CPC) Regulation review 20.02.2017 - PDF Document - 164.41 KB Enforcement Available in English
Letters Security of payments under the revised Payment Services Directive 15.02.2017 - PDF Document - 188.37 KB Banking and payment services Digitalisation of finance Available in English