16.06.2026 External alert to the CPC-Network and the European Commission about misleading environmental claims by ENGIE, TotalEnergies, ENI Plenitude and Shell Energy consumer rights Enforcement Letters Read more
15.06.2026 Consumer concerns on Digital Omnibus – preserve actual simplification for consumers Privacy and personal data protection Letters Read more
09.06.2026 Joint Statement on the Open Internet and IP Interconnection in the Digital Networks Act Telecommunications Letters Read more
Letters To protect consumers health, the EU needs an ambitious, comprehensive policy on medicines shortages 03.12.2019 - PDF Document - 101.54 KB Access to medicines Available in English
Letters Consumers’ mission letter for a European Green Deal 29.11.2019 - PDF Document - 330.25 KB Banking and payment services Energy consumer rights Energy markets European Green Deal Financial advice/guidance Investor protection Renewable energy Sustainable finance Sustainable mobility Transport and passenger rights Available in English
Letters Telecoms Council meeting 3 December - Informal discussion on artificial intelligence and automation 29.11.2019 - PDF Document - 134.13 KB Artificial intelligence Available in English
Letters Coordinated complaints of November 2018 from consumer organisations against Google’s deceptive location tracking 26.11.2019 - PDF Document - 112.57 KB Privacy and personal data protection Available in English
