Press releases

Following a complaint that BEUC and 11 of its members1 filed in July 2020 about systematic breaches of air passenger rights in the first half of 2020, and investigations by the European Commission and the Network of Consumer Protection Cooperation authorities (CPC), today 16 major EU-based airlines2 committed to improving their cancellation policies and how they treat passengers in such events.

According to a statement today from the Consumer Protection Cooperation Network (CPC) authorities, Volkswagen has been asked to offer “appropriate solutions” to consumers who are currently in court against the car manufacturer and to end legal proceedings.

The EU and US will hold the first meeting of their Trade & Technology Council this week. The European Consumer Organisation (BEUC) calls on this Council to ensure that its discussions deliver to consumers, are transparent and clearly explained to the public.

The European Consumer Organisation (BEUC) intervened at EU General Court hearings on 27 September 2021 in support of the European Commission’s July 2018 antitrust decision against Google and its parent company Alphabet for imposing illegal restrictions on Android device manufacturers and mobile network operators to cement its dominant position in general internet search.