The Consumentenbond works with consumers to build fair, honest and safe markets where they can find what they are looking for and enjoy adequate rights therein. Consumentenbond is the trusted voice for consumers and the platform for bringing them together.

Success Stories

  • The realisation of the broad consumer law ‘Warenwet’ and the inclusion of basic consumer rights in the Dutch Civil Rights ’Burgerlijk Wetboek’; Also notable were the establishment of the Dutch Consumer Protection Authority ‘Consumenten Autoriteit’ and several anti-trust agencies/authorities.
  • Dutch Authority Consumer & Market “Autoriteit Consument en Markt”


  • Founded in 1953
  • A BEUC founding member
  • 210 staff
  • Members in 2014: 490,000
  • Circa 400,000 subscribers to Consumentengids, our main magazine and 50,000 online subscribers
  • We have approximately 200,000 customer contacts on a yearly basis

Contact Card

Consumentenbond - CB
Full Member
Enthovenplein 1 - Postbus 1000
NL - 2500 BA Den Haag

Gerjan Huis in't Veld
Phone: +31 70 445 45 45