Online event | Credit 2.0: Consumer-proof loans in digital times

About this event:

Getting into debt today is a matter of a couple of clicks. The internet is rife with ‘short-term high-cost credit’ and ‘buy-now-pay-later’ schemes.

Such predatory financial products and digitalisation and have changed the face of consumer credit. The problem is, legislation has failed to keep up, leaving consumers without the protection they need.

The current Consumer Credit Directive (CCD) – the EU’s rules governing consumer loans – dates back to 2008. Since then, there has been a financial crisis and a pandemic, plus the rapid digitalisation of the consumer credit market.

To address this, the European Commission has put forward a proposal to revamp the CCD. It promises extra protection for consumers when taking out a loan and more support for consumers in financial difficulty.

Join us on 10 November 2021 in the latest of our series of #ConsumerDebates events to discuss:

  • What’s needed to tackle the impact of digitalisation and prevent irresponsible lending practices
  • The need for EU-wide caps on annual percentage rates of charges on loans to protect society’s most vulnerable
  • The importance of strict creditworthiness assessments
  • How to promote green loans


  • Nils Behrndt, Acting Deputy Director-General, DG Justice, European Commission
  • MEP Maria-Manuel Leitao Marques, Member of European Parliament, IMCO Committee
  • Sébastien de Brouwer, Chief Policy Officer, European Banking Federation
  • Olivier Jerusalmy, Financial Inclusion Europe
  • Vinay Pranjivan, DECO (Portuguese consumer organisation)
  • Monique Goyens, Director General, BEUC
  • Moderated by Jack Schickler, journalist, MLex

When? 10 November 2021 | 10:00 - 11:15 CET (online)

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