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Press releases

Press release
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Available in English
Today, the European Commission and the network of consumer protection authorities (CPC-Network) announced a coordinated action against Swedish video games developer Star Stable for suspected infringements on EU consumer law. The action is coordinated by the Swedish and Norwegian consumer authorities. BEUC welcomes this action, yet more needs to still must be done to ensure safe gaming environments for all.
Press release
- PDF Document - 93.27 KB

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The EU Commission has published today its e-commerce Communication to tackle the many problems consumers face when shopping online. BEUC, the European Consumer Organisation, welcomes the plan and calls for swift action to enforce rigorously existing laws around chemicals, online platforms and product safety and to wrap up important legislation.
Press release
- PDF Document - 97.33 KB

Available in English
On Friday 13 December 2024, companies operating in the EU will have to comply with new rules to make everyday products safer. These include criteria manufacturers and authorities will need to account for when assessing the safety of products. Economic operators including online marketplaces will need to boost traceability. Also, it should be easier for consumers to report products that might present a risk to their health and safety.
Press release
- PDF Document - 116.05 KB

Available in English
As negotiations on the reform of passenger rights move full steam ahead, BEUC warns that this legislative train is dangerously off track. The Hungarian EU Presidency plans to reach a General Agreement within a few weeks, but the current proposals fall short of adequately protecting consumers. We urge Member States to make decisive changes to ensure consumers can confidently exercise their rights.
Contact Card
Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer