Aviation

Today, the network of EU consumer protection authorities has announced that many airlines operating in the EU have misled consumers about the sustainability of their activities. They call on companies to abide by the rules. This announcement is a follow-up to the complaint the European Consumer Organisation (BEUC) launched in June 2023 together with member organisations from 19 countries.

Today, BEUC and 23 of its member organisations from 18 countries have filed a complaint to the European Commission and the network of consumer protection authorities (CPC) denouncing misleading climate-related claims by 17 European airlines. According to legal analysis commissioned by BEUC, such claims breach the EU rules tackling unfair commercial practices.