eHealth covers the use of ICT tools to assist and enhance the prevention, diagnosis, treatment, monitoring and management of health and lifestyle. It also includes interactions between health players i.e. patients, professionals, providers and institutions.

eHealth has the potential to deliver substantial benefits to patients, increasing quality,  safety and continuity of care and contributing to the sustainability of healthcare systems.

However, it also exposes consumers to the risk of their health information accidentally ending up in the hands of unauthorised parties.

To reap the full benefits, BEUC works towards ensuring health data is securely handled and empowering consumers so they are fully aware of eHealth implications.