BEUC’s view on the Consumer Agenda 2025-2030

Consumer policy has a very important role to play in the EU. It is essential for boosting EU competitiveness and well-functioning markets. It does not only protect the people, but also raises the level of consumer trust, creates incentives to increase consumer product quality, empowers consumers with information, more choice, and encourages innovation and a more sustainable economy.

Moreover, consumer policy can bring tangible changes for consumers and is important across all sectors since the integration principle - enshrined in the Treaty on the Functioning of the European Union - ensures that consumer protection considerations are integrated into all relevant EU policies. Policymakers should prioritise consumer policy, bearing in mind that any diminishing of well-established rights can lead to reducing consumer trust and hamper EU competitiveness as a result.

The Consumer Agenda 2025-2030 will put forward priorities and key actions the European Commission commits to take together with Member States and the European Parliament during this period.

This paper outlines BEUC’s main recommendations for this upcoming strategic document and for the years to come. It addresses all key priorities identified by the European Commission in its open public consultation questionnaire and makes suggestions in other areas such as mobility and passenger rights, energy, health, safe products, food systems, water consumption and housing.