EU Air Passenger Rights and Enforcement
Published on 11.12.2019
About this publication
Every day, thousands of European consumers travel by air, hoping to reach their destination safely and on time. Unfortunately, things do not always go according to plan. In case of travel disruptions, which can cause a lot of trouble and stress, EU air passenger rights are there to provide consumers with the support they need. However, at the moment, only a limited number of consumers get to use them in practice due to overly lengthy, burdensome and ineffective enforcement procedures. This needs to change. Consumers need to see their rights protect them not only on paper but also in real life.