Press releases

BEUC – The European Consumer Organisation, together with eight of its members,1 today filed a complaint (with the European Commission and the European network of consumer authorities) against WhatsApp for multiple breaches of EU consumer rights.2 For several months now, WhatsApp has been unduly pressuring its users to accept its new terms of use and privacy policy. Yet these terms are neither transparent nor comprehensible for users.

The European Parliament has voted to give greater powers to the European Medicines Agency (EMA) to help it better manage public health crises and improve access to critical medicines and medical devices for consumers.

Today, the European Commission proposed its Renewed Sustainable Finance Strategy, setting out how it intends to make the bloc’s financial system more sustainable. Despite some welcome initiatives, the Commission’s green investment labelling plans are heading dangerously in the wrong direction.

The European Commission today presented a proposal to reform the bloc’s main product safety law, called the General Product Safety Directive. Consumer groups welcome that the Commission proposes to improve the law in light of today’s product safety challenges, while retaining the spirit and strong points of the existing law.