Available in
English
A landmark piece of legislation - the EU’s Representative Actions Directive - allowing consumers to go to court as a group when they have suffered the same harm will officially start to apply across the EU as of Sunday 25 June. However, against their obligations, a significant number of Member States have still not implemented it – it’s time for these countries to pick up the pace.
Available in
English
Today, BEUC and 23 of its member organisations from 18 countries have filed a complaint to the European Commission and the network of consumer protection authorities (CPC) denouncing misleading climate-related claims by 17 European airlines. According to legal analysis commissioned by BEUC, such claims breach the EU rules tackling unfair commercial practices.
Available in
English
Today BEUC and nine of its members filed a complaint with the European Commission and consumer authorities against Instagram, YouTube, TikTok and Twitter for facilitating the misleading promotion of crypto assets.
Available in
English
Following a complaint by BEUC and its members against Nintendo for premature obsolescence, the company has committed to lifelong free repairs of Nintendo Switch game consoles suffering from ‘Joy Con Drift’.