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Press releases

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The European Consumer Organisation BEUC has today filed a complaint with the European Commission and the network of consumer protection authorities against TikTok, a video sharing platform extremely popular with children and teenagers. In addition to BEUC’s complaint, consumer organisations in 15 countries have alerted their authorities and urged them to investigate the social media giant’s conduct.
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Today the European Commission adopted the “Consumer Agenda”, its consumer policy strategy for the next five years. It lays down the Commission’s consumer policy objectives and will serve as guidance to include consumer interests in all policy areas. Focus areas are the green and digital transition as well as the post-COVID economic recovery.
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A report from The European Consumer Organisation (BEUC) released five years after the Dieselgate scandal finds that VW is continuing its stalling tactics, exploiting legal loopholes and taking advantage of the uneven access to justice of European consumers. In short, the report confirms that VW is doing everything to avoid compensation payments to EU consumers – while paying out $9.5 billion in compensation to defrauded US car owners just months after the scandal broke. It also highlights that Europe’s legal systems lack the necessary tools to tackle mass claims.
Contact Card
Pauline Constant, BEUC
Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer