How to make energy markets work for consumers and deliver affordable bills

This BEUC report takes stock of Europe’s energy markets and sets out key areas for improvement from a consumer perspective, from heat pumps to energy bills and everything in between.

This paper details BEUC’s energy policy priorities for consumers into the 2030s, mapping out what is currently working well and what still needs to be improved. Our recommendations include:

• Improving the clarity of energy bills and better price comparison tools
• Better enforcement of consumer rights
• Easier access to renewable energy and flexible electricity offers
• Keeping grid costs for consumers under control
• Accelerating the shift to clean heating and making homes more energy efficient (and thus affordable)
• Providing financing to support consumers

Our recommendations relate to important EU initiatives such as the Affordable Energy Action Plan, and the broader 2030 Consumer Agenda.