Press releases

The European Commission published an ambitious package of measures today that have the potential to improve consumer conditions in payments and digitalised financial services. There are proposals on a digital Euro (while maintaining access to cash), steps to tackle payment fraud and on protecting consumers’ data in Open Finance.

New rules agreed at EU level yesterday, which could have given consumers more protection and better rights to decide what happens to data they generate through their use of connected products, are a missed opportunity.

Who decides what you eat: new report explores what's secretly influencing consumer diets. The way foods are presented and choices framed needs to change to make sustainable healthy diets easy.

A landmark piece of legislation - the EU’s Representative Actions Directive - allowing consumers to go to court as a group when they have suffered the same harm will officially start to apply across the EU as of Sunday 25 June. However, against their obligations, a significant number of Member States have still not implemented it – it’s time for these countries to pick up the pace.