Press releases

Today, Member States struck a deal on the Air Passenger Rights Regulation revision after over a decade of political gridlock. BEUC warns that the Polish Presidency of the EU Council’s compromise substantially decreases several key rights.

BEUC – together with 25 members from 21 countries – filed a complaint today with the European Commission and European consumer protection authorities against SHEIN for its use of deceptive techniques (‘dark patterns’). These push consumers into purchasing more than originally intended and fuel the environmental and societal problems caused by the fast fashion industry.

Today, BEUC and 16 member organisations from 12 countries filed a complaint to the European Commission and the Consumer Protection authorities’ network (CPC) denouncing seven airlines charging undue fees to consumers for their hand baggage. We are calling for an EU-wide investigation into the commercial practices of the targeted airlines and the wider sector.