Tangible EU consumer wins - BEUC proposals

The EU has always been a strong driver of robust and ambitious rules to protect consumers’ health and safety and to improve their legal and economic rights.

For different reasons, too few people associate these gains with the EU project. Many EU consumers are not aware that the EU has brought major progress in product and food safety, in marketing and contract law, in data protection or in financial services.

This document only includes topics that immediately resonate with the media and the public. It only partly overlaps with topics that we consider to be a policy priority to better serve consumers.

Proposals include: 

1. Protecting consumers from currency scams when abroad.
2. Giving debit cards same rights as credit cards.
3. Banning no-show clauses in air transport.
4. Having more fuel efficient cars.
5. Making information on energy bills clearer.
6. Making guarantee fit a product’s life-time.
7. Fair prices to call another EU country.
8. Making air tickets transferable.
9. Protect children from online marketing of unhealthy food.