Press releases

The European Commission today unveiled a number of initiatives to help citizens, consumers and business get more out of the EU’s Single Market.
A so-called ‘Single Digital Gateway’ will function as a portal with information about rules and rights for anyone living in, or buying products and services, from another EU country.

A survey by consumer organisations covering 6 EU countries shows that passengers in the EU rarely receive the care or compensation they are entitled to in case of delays or flight cancellations .

The European Parliament’s Internal Market and Consumer Protection Committee voted today to remove obstacles when consumers shop online in the EU. It remains common practice that traders refuse to sell a product or service online to consumers living in another Member State. A 2015 mystery shopping survey revealed that only slightly more than a third of attempted cross-border purchases were successful (37%).

The EU Parliament has just adopted landmark measures to prevent another Dieselgate scandal from repeating in Europe. The Parliament’s plenary endorsed a draft law seeking to beef up the current, flawed car testing system . In a separate vote, MEPs also called for affected Dieselgate consumers to be financially compensated.