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The EU Commission has published today its e-commerce Communication to tackle the many problems consumers face when shopping online. BEUC, the European Consumer Organisation, welcomes the plan and calls for swift action to enforce rigorously existing laws around chemicals, online platforms and product safety and to wrap up important legislation.
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Tests carried out over the last fifteen months by consumer groups from the BEUC network have exposed the shoddy safety of certain products on sale on Temu.
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The European Consumer Organisation (BEUC) has written to relevant EU enforcement authorities to share its concerns that Meta’s latest pay-or-consent policy in the EU may be infringing consumer and data protection law as well as the Digital Markets Act.
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Today, the European Commission and national consumer protection authorities in the EU (the Consumer Protection Cooperation network) announced they have taken action against Meta’s pay-or-consent policy rolled out as of November 2023 to Facebook and Instagram users. BEUC welcomes that the Commission and the national authorities agreed to follow up on BEUC’s coordinated set of complaints filed against the company.
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Pauline Constant
Director, Communications
Andrew Canning
Senior Communications Officer
Oriana Henry
Communications Officer
Sandrine Carpentier
Communications Officer