Banking and payment services


Payment services are essential and unavoidable in consumers' everyday lives. Payment services need to be secure, affordable, and accessible to all with a high level of data protection. EU legislation should ensure these principles. Another key aspect is guaranteeing the payment market is competitive and open to new players offering innovative payment services. The dominance of cards to make payments has so far prevented an increase in competitiveness.

Consumers deserve bank products to be treated as any other consumer product, with safety rules and the related consumer rights. Ease of switching, transparency of prices and comprehensive access to banking services for all is what the sector should offer.