Position paper
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Every day, EU consumers shop and engage with services online, including those provided by non-EU companies. However, engaging with these companies can expose them to a range of risks, including unlawful personal data processing and transfers and unfair AI systems for consumer use. Recent EU trade agreements have begun to address this issue through digital trade provisions or standalone Digital Trade Agreements, which is a positive development. However, the EU is also including other rules in its trade agreements on cross-border data flows and access to source code, which could undermine consumer privacy and limit regulatory oversight of algorithmic systems.
Position paper
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English
BEUC’s response to the European Commission’s call for evidence on the Medical Countermeasures Strategy
Position paper
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English
BEUC, the Consumer Council for Northern Ireland, and Which? set out practical recommendations to improve consumer protection and cooperation between the EU and UK.
Position paper
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English
The independence and technical expertise of the Body of European Regulators for Electronic Communications (BEREC) is extremely important for the monitoring of market developments, a consistent application of EU rules, the promotion of competition and the protection of consumers in electronic communications’ markets. BEREC’s consultation to provide early feedback to its 2026 work programme shows the willingness of regulators to hear and cooperate with all relevant stakeholders, including consumer organisations. Consumer groups are rightly concerned with the current push for deregulation and consolidation in the telecoms markets. In this context, the role of BEREC in the coming year is crucial for ensuring that consumers have access to quality and competitive services.