Press releases

Today BEUC and nine of its members filed a complaint with the European Commission and consumer authorities against Instagram, YouTube, TikTok and Twitter for facilitating the misleading promotion of crypto assets.

To tackle the underperformance of financial markets for consumers, the European Commission has proposed a partial ban on inducements to financial advisors in its Retail Investment Strategy (RIS) published today, by preventing financial retailers from charging consumers for advice where none was given.

The European Commission today published a proposal to improve customs controls. This could help tackle the many challenges authorities face in checking the surge in e-commerce parcels entering the EU for dangerous or non-compliant products. While consumers expect and may think all imports are safe and comply with EU standards, the reality is more complicated.

Today the European Parliament has voted to help consumers make more sustainable choices, improving products’ information and expected lifetime. The legislative initiative, dubbed ‘Empowering Consumers for the green transition’, is a major step forward to contribute to Europe’s efforts towards a circular economy. BEUC applauds the Parliament’s strong position - which strengthens the original Commission proposal - and calls on Member States to adopt a similar approach in the upcoming negotiations to finalise the text.