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European Commission unveils new five-year roadmap to improve consumer conditions in the EU

The European Commission unveiled its Consumer Agenda on 19 November 2025, a strategic roadmap to include consumer interests in all policy areas.

Consumer policy
Press releases
EU simplification plans should keep GDPR and on-product labelling strong

The EU Commission announced today proposals to simplify rules for “small” mid-caps and reform the Single Market. While simplification can benefit...

Privacy and personal data protection Consumer information Better regulation
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How do European consumers experience the Single Market? Consumer Scoreboard 2025

Every two years, the EU Commission analyses consumer experience and behaviour in the Single Market. The latest edition – the 2025 Consumer Conditions...

Consumer policy Online platforms
Press releases
EU Commission work plan scraps key consumer-relevant files

BEUC calls on the Commission to ensure consumers are well protected and laments the removal of key legislation on AI liability, e-privacy and rail...

Consumer policy