26 May 2021
Tackling climate change means that we will need to make major efforts to reshape the way we heat our homes and move around. In July, the EU will unveil its ‘Fit for 55’ package, which will adapt EU energy and climate legislation to Europe’s new target of reducing greenhouse gas emissions by 55% by 2030. Ahead of this major milestone, BEUC’s Energy team has drafted a series of position papers covering four key areas to make sure that the package is made fit for consumers.
10 March 2021
Over 30 million Europeans are unable to afford keeping their home adequately warm1 and many more live in inefficient homes. The European Commission’s Renovation Wave Strategy therefore aims to remove the barriers consumers face with energy efficient retrofits through different initiatives, including the revision of the Energy Performance of Buildings and Energy Efficiency Directives later this year.
30 October 2020
Our work areas
Despite many attempts for improvement, the energy market is still a sector of great concern to European consumers as it has many failures: there is concern over complex tariffs, rising prices, poor service or mis-selling, the difficulty of switching and confusion over what consumers can do to lower their bills, including how to be energy efficient.
Access to affordable energy is a real worry for consumers, particularly for vulnerable groups such as those with a low income. Despite the opening of the markets, competition remains limited, restricting consumer choice and driving up prices. Unfair commercial practices such as aggressive doorstep-selling are another source of consumer frustration in the energy market.
‘Smart technologies’ such as smart meters are heralded as the future and they are claimed to offer benefits to consumers. Yet they raise numerous questions about their true potential to deliver real benefits to consumers, as well as risks related to privacy and cost increases.
- Ensure energy is affordable and available to all consumers
- Enable consumers to easily choose between various energy suppliers and switch to the best deal
- Ensure that smart energy systems and other new developments are affordable and designed to benefit consumers