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Press release
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English
The Commission's digital omnibus proposal raises serious concerns regarding consumers’ online privacy and protection. Rather than provide simplification for Europeans, the text presents a watering down of the EU’s privacy rules and a substantial delay and undermining of AI rules that will benefit mainly non-European Big Tech companies. We are disappointed to see this proposal has not considered the recent concerns expressed by legislators, stakeholders and civil society.
Press release
BEUC welcomes the EU court's decision to uphold Amazon's designation as a Very Large Online Platform
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BEUC welcomes today’s General Court's ruling upholding the designation of Amazon as a ‘Very Large Online Platform’ (VLOP) under the Digital Services Act (DSA). BEUC had intervened in the case alongside the European Commission to defend the European consumer views.
Letter
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In this letter to Executive Vice-President Virkkunen and Commissioner McGrath, BEUC expressed its concerns with the recent public reports that the European Commission, in the upcoming Digital Omnibus proposal, is preparing to enact an extensive reopening of the General Data Protection Regulation (GDPR) and the Artificial Intelligence Act (AIA).
Position paper
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English
BEUC welcomes the opportunity to provide input on BEREC’s work programme for 2026. This contribution builds on the input shared earlier in April 2025 to the Outline BEREC Work Programme.
BEUC particularly supports the inclusion of the following elements in the work programme:
BEREC’s Opinion on the Recommendation on relevant markets susceptible to ex ante regulation.
The ongoing commitment to conduct additional workshops with external stakeholders to exchange views and insights.
BEREC’s commitment to ensuring the compatibility and legal certainty of digital regulation to ensure that end-users are adequately protected and informed of their rights.
BEREC's report on switching and termination of contracts.
The report on the impact of AI on competition dynamics, internet openness, and end-users’ rights.
BEUC particularly supports the inclusion of the following elements in the work programme:
BEREC’s Opinion on the Recommendation on relevant markets susceptible to ex ante regulation.
The ongoing commitment to conduct additional workshops with external stakeholders to exchange views and insights.
BEREC’s commitment to ensuring the compatibility and legal certainty of digital regulation to ensure that end-users are adequately protected and informed of their rights.
BEREC's report on switching and termination of contracts.
The report on the impact of AI on competition dynamics, internet openness, and end-users’ rights.
Position paper
Available in
English
Energy systems are increasingly connected with digital tools and automation becoming more common in consumers’ homes. This digitalisation can be beneficial to consumers. It can help make their energy system more efficient and as consequence lower their energy bills. For example, in order to be able to fully benefit from the advantages of a flexible system , consumers need to have access to digital tools and services that provide real time data. Also, the proliferation of online comparison tools and switching services can help consumers finding an offer that better suits their needs and to switch provider quickly.
Digitalisation can also contribute to the green transition by making it easier for consumers to use and share renewable energy. Consumers with solar panels will benefit from digitalisation as it will help them to optimise the use of electricity generated and, for instance, share the surplus with neighbours.
However, the spreading of digitalisation and AI in the energy sector also comes with important shortcomings that consumers need to be protected from. The misuse of digital tools can undermine consumers’ fundamental rights to privacy and data protection. Poorly cybersecure smart meters could have an impact on peoples’ finances and even health. The use of AI by energy providers could also result in discriminatory practices. Therefore, while BEUC is supportive of the digitalisation of the energy sector, this can only happen if certain conditions are fulfilled and with a high level of consumer protection.
In the paper, we provide a list of recommendations that EU and national policymakers as well as regulators need to bear in mind when considering the further digitalisation of the energy sector.
Digitalisation can also contribute to the green transition by making it easier for consumers to use and share renewable energy. Consumers with solar panels will benefit from digitalisation as it will help them to optimise the use of electricity generated and, for instance, share the surplus with neighbours.
However, the spreading of digitalisation and AI in the energy sector also comes with important shortcomings that consumers need to be protected from. The misuse of digital tools can undermine consumers’ fundamental rights to privacy and data protection. Poorly cybersecure smart meters could have an impact on peoples’ finances and even health. The use of AI by energy providers could also result in discriminatory practices. Therefore, while BEUC is supportive of the digitalisation of the energy sector, this can only happen if certain conditions are fulfilled and with a high level of consumer protection.
In the paper, we provide a list of recommendations that EU and national policymakers as well as regulators need to bear in mind when considering the further digitalisation of the energy sector.
Press release
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English
We welcome the European Commission’s preliminary findings that Meta has breached the Digital Services Act (DSA) content moderation obligations as a first step towards full compliance and enforcement with European law. Moving forward, we now need effective monitoring and enforcement to ensure consumers are fully protected.
Position paper
Available in
English
BEUC input to first GDPR Implementation Dialogue.
Press release
We welcome the action the European Commission is taking to ensure online marketplaces play by EU rules. It is now very important that the Commission monitors whether the commitments AliExpress has agreed to are respected and if they are not, the Commission should take more deterrent action. The Commission must also pursue AliExpress in the areas where it is still not complying with the law, such as on its proactive efforts to stop the sale of illegal and dangerous goods on its platform.